Privacy and cookie policy
Last updated: October 31, 2026
1. Who we are
Ramasse Vite Montréal is a brand of Ramasse Vite, the junk removal company that also runs Ramasse Vite Rive-Sud. This policy explains what personal information we collect on this site, why, who we share it with and how to exercise your rights, under Québec's Act respecting the protection of personal information in the private sector (Law 25).
2. Person in charge of the protection of personal information
For any question, request for access, correction or withdrawal of consent, or for a complaint, write to Ramasse Vite's person in charge of the protection of personal information at [email protected], or call 438 230-3808.
3. What our forms collect, and why
When you ask for a quote, we collect what you give us: name, phone, email, neighbourhood or town, the description of your job and, if you add them, photos. We use it only to prepare your quote, get back to you, schedule the job and invoice you. We do not sell or rent your information.
4. Our service providers and communication outside Québec
Your information goes through providers who use it only to serve us: Formspree (form delivery, in the United States), Microsoft Outlook (email), Cloudflare (site hosting) and, only if you accept it, Google (Analytics, Ads and Maps). The Google reviews shown on the site are provided by Trustindex, which receives technical data from your browser (such as your IP address) to display them. These providers may process information outside Québec.
5. Cookies and tracking technologies
By default the site only uses what it needs to work. Every other tool stays off until you turn it on in the banner or in “Cookie settings”. We use no technology to identify, locate or profile you without your consent.
| Category | Tool and cookies | What it does | Duration |
|---|---|---|---|
| Essential (always on) | Your saved choices (rvm_consent, stored on your device) | Remember your cookie choices | 12 months |
| Visit statistics (off by default) | Google Analytics: _ga, _ga_* | Count visits and page views to improve the site | 13 months at most |
| Advertising (off by default) | Google Ads: _gcl_au and Google advertising cookies | Know whether a call or a request came from one of our ads, and show a Google call-tracking number to visitors who came from an ad (the call is forwarded to our line) | 90 days (_gcl_au); others per Google |
| External content (off by default) | Google Maps | Show the map of our service area; Google may set its own cookies | Per Google |
You can change or withdraw your consent at any time: . When you withdraw a consent, we delete the Google cookies set on our site. You can also block or delete cookies in your browser settings.
6. Retention
We keep your information as long as needed to handle your request and, if you become a client, to meet our accounting and tax obligations. If you do not become a client, your information is destroyed within a reasonable time.
7. Security and incidents
We take reasonable measures to protect your information: access limited to our team and encrypted transmission. If a confidentiality incident presents a risk of serious injury, we notify the Commission d'accès à l'information and the people concerned, as the law requires.
8. Your rights
You can ask to access your information, have it corrected, withdraw your consent or receive your information in a structured, commonly used technological format. Write to the person in charge (section 2); we answer within 30 days. If you are not satisfied with our answer, you can contact the Commission d'accès à l'information du Québec (cai.gouv.qc.ca).